Privacy Policy

FYN Limited (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (NZ).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. What Information We Collect

We may collect personal information including (but not limited to):

  • Full name, date of birth, and contact details

  • Employment and income details

  • Business financial information (if applicable)

  • Credit history and credit score

  • Identification documents (e.g. driver’s license or passport)

  • Bank statements and other financial records

  • Information from third parties such as credit reporting agencies

2. How We Collect Information

We may collect information directly from you when you:

  • Submit a loan application or enquiry

  • Register on our website

  • Speak with one of our advisers or use our tools/calculators

  • Interact with us via phone, email, or webchat

  • Consent to us obtaining your credit report or financial data

We may also collect information from third parties you authorise, such as:

  • Credit reporting agencies (e.g. Centrix)

  • Financial institutions

  • Your accountant or employer (with your consent)

3. Why We Collect Your Information

We use your personal information to:

  • Assess your loan or finance eligibility

  • Provide you with financial product options and advice

  • Submit applications to lenders on your behalf

  • Verify your identity and comply with AML/CFT obligations

  • Improve our services and website functionality

  • Comply with our legal obligations

4. Sharing Your Information

We may share your information with:

  • Our panel of lenders and financial institutions

  • Credit reporting agencies

  • Third-party service providers (e.g. IT support, data storage)

  • Legal or regulatory bodies where required by law

  • Referral partners (only with your consent)

We will never sell your personal information.

5. Cookies and Website Tracking

Our website may use cookies and tracking technologies to:

  • Improve user experience

  • Understand how visitors interact with our site

  • Deliver relevant ads (if applicable)

You can disable cookies via your browser settings, but some features may not function properly.

6. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Data may be stored securely in New Zealand or overseas (via trusted cloud providers) with appropriate safeguards in place.

7. Accessing and Correcting Your Information

You have the right to:

  • Request access to your personal information

  • Ask us to correct or update any inaccurate information

To make a request, please contact us (see section 9 below).

8. Retention of Personal Information

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law (e.g. record-keeping obligations under the Financial Services Legislation Amendment Act 2019).

9. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact:

FYN Limited
Email: [email protected]
Phone: 0225742755

10. Changes to This Policy

We may update this policy from time to time. Changes will take effect once published on our website. We recommend reviewing this page regularly to stay informed.